This is an old trick, but I forgot to include it in the previous edition of the this book... so... here it is:
If you’re having an audio chat, and the audio becomes garbled or is dropping out a lot, you can have iChat try to improve the connection using this simple trick. Just click the Mute button for just a second, then unmute it by clicking it again. This causes iChat to reassess the connection and that will usually do the trick.
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